India
Academic Research
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Working Paper
Reducing Prejudice and Support for Religious Nationalism Through Conversations on WhatsApp
Working Paper, September 2023
Can a series of online conversations with a marginalized outgroup member improve majority group members’ attitudes about that outgroup? While the intergroup contact literature provides (mixed) insights about the effects of extended interactions between groups, less is known about how relatively short and casual interactions may play out in highly polarized settings. In an experiment in India, I bring together Hindus and Muslims for five days of conversations on WhatsApp, a popular messaging platform, to investigate the extent to which chatting with a Muslim about randomly assigned discussion prompts affects Hindus’ perceptions of Muslims and approval for mainstream religious nationalist statements. I find that intergroup conversations greatly reduce prejudice against Muslims and approval for religious nationalist statements at least two to three weeks post-conversation. Intergroup conversations about non-political issues are especially effective at reducing prejudice, while conversations about politics substantially decrease support for religious nationalism. I further show how political conversations and non-political conversations affect attitudes through distinct mechanisms.
News & Commentary
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News
What CSMaP Experts Are Watching Ahead of the 2024 Election: Part Two
From foreign influence campaigns to the role of WhatsApp to social media data access, part two of our new series highlights several areas we’re looking at this year.
July 17, 2024
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Commentary
Misunderstood Mechanics: How AI, TikTok, and the Liar’s Dividend Might Affect the 2024 Elections
The widespread reach and accessibility of AI will undoubtedly change the information landscape ahead of global elections in 2024. But rather than letting overblown fears dominate public discourse, we can draw on previous research to better understand and mitigate risks.
January 22, 2024