India
Academic Research
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Working Paper
Reducing Prejudice and Support for Religious Nationalism Through Conversations on WhatsApp
Working Paper, September 2023
Can a series of online conversations with a marginalized outgroup member improve majority group members’ attitudes about that outgroup? While the intergroup contact literature provides (mixed) insights about the effects of extended interactions between groups, less is known about how relatively short and casual interactions may play out in highly polarized settings. In an experiment in India, I bring together Hindus and Muslims for five days of conversations on WhatsApp, a popular messaging platform, to investigate the extent to which chatting with a Muslim about randomly assigned discussion prompts affects Hindus’ perceptions of Muslims and approval for mainstream religious nationalist statements. I find that intergroup conversations greatly reduce prejudice against Muslims and approval for religious nationalist statements at least two to three weeks post-conversation. Intergroup conversations about non-political issues are especially effective at reducing prejudice, while conversations about politics substantially decrease support for religious nationalism. I further show how political conversations and non-political conversations affect attitudes through distinct mechanisms.
News & Commentary
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Commentary
Misunderstood Mechanics: How AI, TikTok, and the Liar’s Dividend Might Affect the 2024 Elections
The widespread reach and accessibility of AI will undoubtedly change the information landscape ahead of global elections in 2024. But rather than letting overblown fears dominate public discourse, we can draw on previous research to better understand and mitigate risks.
January 22, 2024
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News
Our Craig Newmark Philanthropies Graduate Students
In 2020, Craig Newmark Philanthropies donated $400,000 to support our PhD students, ensuring they could continue their research projects examining some of the biggest questions at the intersection of social media and democracy. Here is an update on what they've been working on this past year thanks to Craig's generous support.
July 1, 2021