Misinformation Exposure Beyond Traditional Feeds: Evidence from a WhatsApp Deactivation Experiment in Brazil

In a field experiment conducted in the weeks before Brazil's presidential election, we found that reducing users' WhatsApp activity reduced exposure to false rumors, but that reduced exposure had limited effects on beliefs or political polarization.

Abstract

In most advanced democracies, concerns about the spread of misinformation are typically associated with feed-based social media platforms like Twitter and Facebook. These platforms also account for the vast majority of research on the topic. However, in most of the world, particularly in Global South countries, misinformation often reaches citizens through social media messaging apps, particularly WhatsApp. To fill the resulting gap in the literature, we conducted a multimedia deactivation experiment to test the impact of reducing exposure to potential sources of misinformation on WhatsApp during the weeks leading up to the 2022 Presidential election in Brazil. We find that this intervention significantly reduced participants’ exposure to false rumors circulating widely during the election. However, consistent with theories of mass media minimal effects, a short-term reduction in exposure to misinformation ahead of the election did not lead to significant changes in belief accuracy, political polarization, or well-being.

Updated version of pre-print originally published on SSRN in May 2023.