Research
CSMaP is a leading academic research institute studying the ever-shifting online environment at scale. We publish peer-reviewed research in top academic journals, produce rigorous reports and analyses on policy relevant topics, and develop open source tools and methods to support the broader scholarly community.
Academic Research
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Working Paper
Survey Professionalism: New Evidence from Web Browsing Data
Working Paper, August 2024
Online panels have become an important resource for research in political science, but the financial compensation involved incentivizes respondents to become “survey professionals”, which raises concerns about data quality. We provide evidence on survey professionalism using behavioral web browsing data from three U.S. samples, recruited via Lucid, YouGov, and Facebook (total n = 3,886). Survey professionalism is common but varies across samples: By our most conservative measure, we identify 1.7% of respondents on Facebook, 7.9% of respondents on YouGov, and 34.3% of respondents on Lucid as survey professionals. However, evidence that professionals lower data quality is limited: they do not systematically differ demographically or politically from non-professionals and do not respond more randomly—although they are somewhat more likely to speed, to straightline, and to take questionnaires repeatedly. While concerns are warranted, we conclude that survey professionals do not, by and large, distort inferences of research based on online panels.
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Journal Article
Digital Town Square? Nextdoor's Offline Contexts and Online Discourse
Journal of Quantitative Description: Digital Media, 2024
There is scant quantitative research describing Nextdoor, the world's largest and most important hyperlocal social media network. Due to its localized structure, Nextdoor data are notoriously difficult to collect and work with. We build multiple datasets that allow us to generate descriptive analyses of the platform's offline contexts and online content. We first create a comprehensive dataset of all Nextdoor neighborhoods joined with U.S. Census data, which we analyze at the community-level (block-group). Our findings suggests that Nextdoor is primarily used in communities where the populations are whiter, more educated, more likely to own a home, and with higher levels of average income, potentially impacting the platform's ability to create new opportunities for social capital formation and citizen engagement. At the same time, Nextdoor neighborhoods are more likely to have active government agency accounts---and law enforcement agencies in particular---where offline communities are more urban, have larger nonwhite populations, greater income inequality, and higher average home values. We then build a convenience sample of 30 Nextdoor neighborhoods, for which we collect daily posts and comments appearing in the feed (115,716 posts and 163,903 comments), as well as associated metadata. Among the accounts for which we collected posts and comments, posts seeking or offering services were the most frequent, while those reporting potentially suspicious people or activities received the highest average number of comments. Taken together, our study describes the ecosystem of and discussion on Nextdoor, as well as introduces data for quantitatively studying the platform.
Reports & Analysis
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Analysis
Reducing Exposure To Misinformation: Evidence from WhatsApp in Brazil
Deactivating multimedia on WhatsApp in Brazil consistently reduced exposure to online misinformation during the pre-election weeks in 2022, but did not impact whether false news was believed, or reduce polarization.
August 16, 2024
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Analysis
How Americans’ Confidence in Technology Firms has Dropped
Results from the American Institutional Confidence poll's second wave show that the public's confidence in technology, and tech companies, has markedly decreased over the past five years.
June 14, 2023
Data Collections & Tools
As part of our project to construct comprehensive data sets and to empirically test hypotheses related to social media and politics, we have developed a suite of open-source tools and modeling processes.