Academic Research

The intersection of social media and politics is yet another realm in which Computational Social Science has a paramount role to play. In this review, I examine the questions that computational social scientists are attempting to answer – as well as the tools and methods they are developing to do so – in three areas where the rise of social media has led to concerns about the quality of democracy in the digital information era: online hate; misinformation; and foreign influence campaigns. I begin, however, by considering a precursor of these topics – and also a potential hope for social media to be able to positively impact the quality of democracy – by exploring attempts to measure public opinion online using Computational Social Science methods. In all four areas, computational social scientists have made great strides in providing information to policy makers and the public regarding the evolution of these very complex phenomena but in all cases could do more to inform public policy with better access to the necessary data; this point is discussed in more detail in the conclusion of the review.

There is widespread concern that foreign actors are using social media to interfere in elections worldwide. Yet data have been unavailable to investigate links between exposure to foreign influence campaigns and political behavior. Using longitudinal survey data from US respondents linked to their Twitter feeds, we quantify the relationship between exposure to the Russian foreign influence campaign and attitudes and voting behavior in the 2016 US election. We demonstrate, first, that exposure to Russian disinformation accounts was heavily concentrated: only 1% of users accounted for 70% of exposures. Second, exposure was concentrated among users who strongly identified as Republicans. Third, exposure to the Russian influence campaign was eclipsed by content from domestic news media and politicians. Finally, we find no evidence of a meaningful relationship between exposure to the Russian foreign influence campaign and changes in attitudes, polarization, or voting behavior. The results have implications for understanding the limits of election interference campaigns on social media.

We study how easy it is to distinguish influence operations from organic social media activity by assessing the performance of a platform-agnostic machine learning approach. Our method uses public activity to detect content that is part of coordinated influence operations based on human-interpretable features derived solely from content. We test this method on publicly available Twitter data on Chinese, Russian, and Venezuelan troll activity targeting the United States, as well as the Reddit dataset of Russian influence efforts. To assess how well content-based features distinguish these influence operations from random samples of general and political American users, we train and test classifiers on a monthly basis for each campaign across five prediction tasks. Content-based features perform well across period, country, platform, and prediction task. Industrialized production of influence campaign content leaves a distinctive signal in user-generated content that allows tracking of campaigns from month to month and across different accounts.

This paper investigates online propaganda strategies of the Internet Research Agency (IRA)—Russian “trolls”—during the 2016 U.S. presidential election. We assess claims that the IRA sought either to (1) support Donald Trump or (2) sow discord among the U.S. public by analyzing hyperlinks contained in 108,781 IRA tweets. Our results show that although IRA accounts promoted links to both sides of the ideological spectrum, “conservative” trolls were more active than “liberal” ones. The IRA also shared content across social media platforms, particularly YouTube—the second-most linked destination among IRA tweets. Although overall news content shared by trolls leaned moderate to conservative, we find troll accounts on both sides of the ideological spectrum, and these accounts maintain their political alignment. Links to YouTube videos were decidedly conservative, however. While mixed, this evidence is consistent with the IRA’s supporting the Republican campaign, but the IRA’s strategy was multifaceted, with an ideological division of labor among accounts. We contextualize these results as consistent with a pre-propaganda strategy. This work demonstrates the need to view political communication in the context of the broader media ecology, as governments exploit the interconnected information ecosystem to pursue covert propaganda strategies.